Cultural Competence in Nursing and Its Effect on Patient Satisfaction: Aligned with SDG 2 and SDG 3
Keywords:
Cultural competence, Nursing practice, Patient satisfaction, Healthcare disparities, Patient-centered care, SDG 2 (Zero Hunger), SDG 3 (Good Health and Well-being)Abstract
Cultural competence in nursing has emerged as a critical determinant of healthcare quality, particularly in increasingly diverse societies. In this study, the question is whether cultural competence can influence patient satisfaction by analyzing the existing literature, survey reports, and healthcare quality reports. Conclusions reflect that culturally competent nursing care can go a long way and enhance effective communication, building trust, and following the plan, as well as enhance general satisfaction, especially of patients of minority or marginalized groups. The results indicate that cultural training, language barriers and institutional constraints also serve as obstacles to the administration of culturally responsive care. Spite of these facts, there is consistent evidence that cultural competence is associated with better patient centered outcome and helps in mitigating healthcare disparities. The report finds that making cultural competence part of nursing practice by incorporating constant training, changes to policies and organizational factors, is vital to increasing patient satisfaction and the development of healthcare equality.
